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Sentimental yet sardonic [userpic]

January 30th, 2006 (11:22 am)

current mood: annoyed

Over the past months, I've been having a bit of a running battle with playusa.com over my Veronica Mars season one dvd boxset. Start of January, they actually sent one out, which promptly disappeared in the mail. *head-desk* Having to wait another 14 days before I could complain again, and say Oi! was not amusing. Anyhow, the upshot was that they sent out a replacement last week, which (Shock!) actually turned up this morning.

Just one small problem - there's a small hole punched into the box through the wrapper near the top left corner. Without opening it, I can tell that it's through the outer box and into the inner box as well. Considering all the problems so far....

So, now what?

Complain about it.... AGAIN
Take what I've got, considering all the trouble so far
Who cares?! Just watch it!


Posted by: uninvitedCat (uninvitedcat)
Posted at: January 30th, 2006 04:27 am (UTC)

Just because you're on a different continent doesn't mean you have to put up with shoddy goods!

Posted by: Jason Grey (foenix)
Posted at: January 30th, 2006 05:10 am (UTC)
Burn the World

Complain! Loudly!

Or, just take it to a store, and trade it in for an undamaged copy.


Posted by: Marcus L. Rowland (ffutures)
Posted at: January 30th, 2006 08:40 am (UTC)

Booster's in the UK; Playusa ship region 1 DVDs from the US, and they can't be changed in UK shops.

I will say in their defence that I've had several orders from them recently including Serenity, Veronica Mars and Lois & Clark S2 without any problems.

Posted by: Sentimental yet sardonic (booster17)
Posted at: January 30th, 2006 01:05 pm (UTC)
Head-desky [lurker32]

Yes, that's the really annoying thing - I've never had any problems with them before, and would recommend them to anyone else generally.

Posted by: Sentimental yet sardonic (booster17)
Posted at: January 30th, 2006 01:03 pm (UTC)
Eureka Ninth Doc

Unfortunately tis region 1 only. I'm not flying back over just to return a dvd set!

Posted by: Spectacularly Adequate Empress (empressvesica)
Posted at: January 31st, 2006 10:26 am (UTC)

I'd send it back if you think it is seriously damaged. No sense paying for something they can't even manage to ship correctly.

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